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Legal · Privacy

Privacy Policy

How we collect, use, and protect your personal information.

Last updatedJanuary 1, 2025
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01

Information We Collect

We collect information you provide directly — such as your name, email address, and project details when you contact us or request a quote. We also collect basic usage analytics (pages visited, session duration) to improve our website performance. We never collect sensitive personal data without explicit consent.

02

How We Use Your Information

  • Respond to your enquiries and project requests
  • Send project updates and relevant communications
  • Improve our website and service quality
  • Comply with legal obligations
  • Send occasional newsletters (only with your consent)
03

Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share information with trusted service providers (e.g. email platforms, analytics tools) strictly for operating our services, under confidentiality agreements.

04

Cookies

Our website uses essential cookies for functionality and optional analytics cookies to understand usage patterns. You can control cookie preferences through our Cookie Policy page or your browser settings. We do not use advertising cookies.

05

Data Security

We implement industry-standard security measures including HTTPS encryption, secure server configurations, and access controls. While no system is perfectly secure, we take reasonable steps to protect your information from unauthorised access, disclosure, or loss.

06

Your Rights

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with your local data protection authority
07

Data Retention

We retain your contact information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Project-related communications are retained for the duration of our working relationship and up to 3 years thereafter.

08

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions about this policy? Email us at business@akatechsolution.com