Safety Policy

AKA Tech Solution is committed to building digital products that are safe, accessible, and ethical. We apply security best practices to every project and take our responsibilities to clients, end-users, and the broader community seriously.

• ✓ All client data transmitted over HTTPS/TLS encryption
• ✓ Passwords stored using bcrypt or Argon2 hashing — never plain text
• ✓ API keys and secrets stored in environment variables, not source code
• ✓ Regular dependency audits to identify and patch known vulnerabilities
• ✓ Access to client systems limited to authorised team members only

If you discover a security vulnerability in any system we have built, we ask that you report it responsibly to business@akatechsolution.com before public disclosure. We will acknowledge receipt within 48 hours and work to resolve confirmed issues promptly. We do not pursue legal action against good-faith security researchers.

We will not build tools designed to deceive, manipulate, harass, or harm users. We follow WCAG accessibility guidelines to make products usable by people with disabilities. We do not build systems that facilitate illegal data collection, surveillance without consent, or discrimination.

We carefully vet third-party libraries, APIs, and services used in client projects. We prefer well-maintained, audited packages with strong security track records. All third-party integrations are documented and disclosed to clients.

When we require access to client systems (servers, databases, admin panels), we request only the minimum permissions necessary. All credentials are handled securely, never stored in plain text, and access is revoked upon project completion unless ongoing maintenance is agreed.

In the event of a security incident affecting a system we manage, we commit to: notifying affected clients within 24 hours of confirmed discovery, providing a full incident report within 72 hours, and working urgently to contain and remediate the issue at no additional cost if the vulnerability was introduced by our code.